paideus Help Center
Welcome to the official documentation and user guides for the paideus platform. This help center is designed to walk you through every feature of the portal, ensuring smooth digital operations for your educational institution.
Goal of these Guides
The paideus platform connects the entire ecosystem of an educational organization: administration, teachers, students, and parents. The goal of these guides is to:
- Simplify daily use of the platform for all user roles.
- Provide step-by-step instructions for initial setup configurations and daily workflows.
- Troubleshoot common queries regarding finances, grades, calendars, and myDATA digital tax compliance.
Signing In to the Platform
Signing in works the same way for every role (school administrators, teachers, students and parents). Your email is all you need; there is no school address to remember.
- On the Welcome screen, fill in the Email field and click Send code.
- On the Check your email screen, enter the 6-digit code in the Verification code field. It is verified automatically as soon as you type the sixth digit, or you can click Verify.
- On the Choose your school screen you see the schools linked to your email, with your role in each: School Admin, Teacher, Student or Parent. A network's central office appears with the role Network Admin and the Network tag. Pick your school. If there is only one, the message "We found your school." appears and you click Continue.
- If the school shows the Activation pending tag, your account does not have a password yet. On the Set your password screen, fill in Password and Confirm password (at least 8 characters) and click Set password. Sign-in continues right away.
- Otherwise, your school's sign-in page opens with your email already filled in. Enter your password to get in. That page follows the language of the app (Greek by default, English when the app is in English).
| Situation | What to do |
|---|---|
| The code does not arrive | On the code screen, under "Didn't get the code?", check your spam folder (it can take a few minutes). If you received more than one email, use the most recent code. If the school has registered a different email for you, ask the school office for your sign-in link. |
| You need a new code or typed the wrong email | Resend code becomes available after a short countdown. Change email takes you back to the first screen. If you misspelled your email provider (for example gmial.com), a "Did you mean …?" suggestion appears; click it to fix the address. |
| Wrong or expired code | If you see "That code is not correct.", check the digits and try again; the screen tells you how many attempts are left. If you see "The code has expired. Request a new one.", click Resend code and use the most recent code. |
| "Too many attempts" | Too many requests or wrong codes were made in a short time. Wait for the time shown in the message (seconds or minutes) and try again. |
| No school found | If you see "No school was found for this email.", click Change email and try the email you gave the school, or contact the school office. |
| Returning to the platform | On the same device, a card shows the name of the last school you used ("The last school you used on this device."). Click Continue. If you belong to other schools too, they are listed below under Your other schools; click one to sign in to it. The device remembers up to 8 schools. If you belong to more, the line and N more schools appears under the list; click it and the first screen opens with your email already filled in, so that after the code you see all your schools. Use another email starts over with a different email. |
| You do not see your school on the card | If a new school was added to your account, click Can't see your school? Refresh the list for … (the email is partly hidden). The first screen opens with your email already filled in; click Send code, enter the code and the list is updated. |
| Shared computer | The device remembers your schools and your last email. Before leaving a computer that is not yours, click Forget this device on the card to erase them. |
| Sign-in link from the school | If your school sends you a sign-in link, it opens that school's sign-in page directly, skipping the verification code steps. If you see "That link doesn't match a known school.", find your school with your email. If you see "We couldn't load your school.", click Retry. As a school administrator you can get this link yourself: click your profile icon at the top right and choose Copy login link. The message "Link copied" appears, and you can paste the link into an email or message to your staff and students. |
| Network central office | If you belong to a network's central office, once you have entered the network from a device, that device's sign-in page shows a separate quick sign-in, Network HQ · name. To remove it, click the × next to it. |
| Language | Use the switch at the bottom of the screen to choose Ελληνικά or English. |
What You Will Learn by Role
The documentation is structured around the specific access roles in paideus:
🏛️ School Administrators (School Admins)
Administrators have full administrative override rights. In these guides, you will learn how to:
- Bulk import Students and Teachers via CSV files.
- Build Course Templates and organize them into Groups (classes).
- Manage the Calendar using drag-and-drop, resolving classroom and teacher conflicts automatically.
- Track student Attendance and record academic Grades (Moria).
- Set up Tuition Plans, issue invoices, and integrate the ledger with the Greek myDATA (A.A.D.E.) portal for automated tax invoicing.
👨🏫 Teachers
Teachers manage the day-to-day educational progress. These guides cover:
- Viewing your personal weekly Calendar schedule.
- Logging Attendance & Absences in real-time during class.
- Entering Grades and progress comments for each student.
- Publishing Announcements to specific class groups.
👥 Students & Parents
The student and parent portal is optimized for quick information retrieval and utility:
- Parents: Monitor your child's academic progress and attendance, view school announcements, and securely pay tuition fees online.
- Students: View class schedules, grades, makeup sessions, and homework assignments.
How to Get Started
If you are a School Admin, we recommend following these steps to configure your school:
- Initial Setup: Refer to Settings to configure your school profile and classroom directories.
- Staff & Student Registration: Follow the guides for Teachers and Students.
- Course Design: Create your Course Templates and register Groups.
- Billing & myDATA: Set up Financials to enable tuition fee tracking before enrollment starts.